Terms & Conditions:

Utsav Events, Inc. and its representatives understand that our role will be that of Creative Designer and/ or Professional Consultant and/or Coordinator as needed to execute your Event.

You will make the actual selections, sign contracts, and make payments to those vendors and Utsav Events, Inc. and its representatives will implement those selections.

Utsav Events, Inc. does not accept any commissions from recommended vendors and cannot guarantee any service provider’s performance or product.

If litigation occurs for any reason, it occurs within the jurisdiction in which the Utsav Events, Inc. headquarters are located (Orange County, CA) and you the client will be required to reimburse Utsav Events, Inc., for any & all attorney fees, any incurred legal fees and/or court costs.

It is your responsibility to provide Utsav Events, Inc. with contact names, telephone numbers and any scheduled timetables for all vendors involved in the Event no later than 30 days prior to the Event or upon the signing of our Planning Contract.

It is also your responsibility to notify Utsav Events, Inc. of any changes in a timely manner.

Utsav Events, Inc. and any of its representatives shall not be held liable for any changes made by you or your selected service providers.

Utsav Events, Inc. and its representatives will use their professional judgment when acting regarding changes, weather, tardiness, nonperformance, unacceptable appearance, unprofessional ism etc. based on the situation, time limitations and/or your wishes.

In the event a venue coordinator is on site Utsav Events, Inc. and representatives will work with you and the coordinator as needed or per our agreed upon instructions. If, however any changes are made, issue occurs or the venue coordinator, guests, family members or vendors makes changes to any portion of the Event, Utsav Events, Inc. and all onsite representatives of our company will not be held liable or legally responsible unless you have given expressed permission for the changes.

All agreements will terminate automatically upon completion of the services required by you the client. In the event, you the client(s) is forced to change the date of the Event, every effort will be made by Utsav Events, Inc. to transfer location reservations, sub-contractors and support to the new date. The Client(s) agrees that in the event of a date change any expenses including but not limited to deposits and fees that are non-refundable and non-transferable are their sole responsibility. There may also be additional charges above and beyond those set in the original contract. The Client(s) further understands that last minute changes can impact the quality of the event and that Utsav Events, Inc. and its representatives are not responsible for these compromises in quality.

 If the Client(s) changes the date/location of the Event and Utsav Events, Inc. and/or its representatives are unavailable to provide services, then Utsav Events, Inc. is released from all contract obligations and shall in no way be held responsible or liable for non-performance. The Client(s) also forfeits all costs for non-compliance with this agreement. Payment in full upon which the agreement is signed maybe required and this decision is solely up to the discretion of Utsav Events, Inc. management.

 Utsav Events, Inc. will always do its best to find the top suppliers wherever the event location is, but we cannot be held responsible for any supplier/service provider’s performance or product.

 Should Utsav Events, Inc. and any of its representatives be unable to perform any specific tasks in the planning of an Event, due to debilitating illness or hospitalization, unearned fees will be refunded, and we will do our best to find a substitute replacement Event Planner.

 The Client(s) acknowledge their responsible to pay Utsav Events, Inc. as per the agreed upon Service Agreements Fee’s & Payments Schedule. In the event payment, has not been received within two weeks of being invoiced, then Utsav Events, Inc. reserves the right to cancel the contract and your Event date & time may be re-booked by other parties, without exception and without notice. Payment will still be due to avoid legal action.

 Any items needed for the Event must be purchased by the Client(s) in advance unless this is a service that is being requested and is included in the Description of Service within your Service Agreement/Contract or is a service added thru a mutually signed Service Addendum. Utsav Events, Inc. is more than happy to do the required shopping, but payment for items to be purchased will be due before procuring any items requested.

 In the event of any supplier/service provider’s cancellation, Utsav Events, Inc. may substitute a new supplier/service provider with or without notice to the Client(s) at its discretion and any additional costs is to be paid by the Client. Every effort will be taken to notify the Client(s) of any changes or cancelations that occur, but Utsav Events, Inc. will not be held liable or legally responsible if such an issue occurs.

 The Client(s) gives permission and shall allow Utsav Events, Inc. to use any photograph of them and the Event for viewing on our website for promotional purposes only. The photographer’s name/website will be promoted with the photos (if applicable).

Utsav Events, Inc. and its representatives give permission and shall allow the Client(s) to use any photographs/videos in which they appear. This agreement can only be modified in writing and all changes must be agreed and signed by all parties, or by mutual acknowledgment of both parties.

 Once again, any agreement between Utsav Events, Inc. and you the Client(s) can only be modified in writing and all changes must be agreed and signed by all parties, or by the acknowledgment of both parties.

Given your deposit has been provided this means that the offer of the relevant service has been accepted by you as the Client(s), and this now becomes an equivalence with a signed contract with Utsav Events, Inc.

Cancellation Policy:

Any changes made to the Original Letter of Agreement must be made in writing and signed by all undersigning parties within the Planning Contract.

 You may cancel your agreement at any time, in writing, for any reason. 

 Please note that you will be paying a Non-Refundable Retainer for contracting Utsav Events, Inc. services an, cancellation to this agreement does not supersede this portion of the Service Agreement and this Non-Refundable Retainer and the agreed upon amount will not be returned except under the discretion of Utsav Events, Inc. management upon verified validity for your cancellation.

 If the Event is canceled, refunds are limited to unearned fees, funds more than unused funds or non-refundable fees and out-of-pocket expenses of Utsav Events, Inc.

 You must cancel the agreement no less than 30 days before the scheduled event – except for the death of a member of your immediate family – there will be no refund given due to cancellations following the 30-day marker. If the Event is not canceled within this time, there will be no refunds applied except under the discretion of Utsav Events, Inc.

Again, given your deposit has been provided this means that the offer of the relevant service has been accepted by you as the Client(s), and this now becomes an equivalence with a signed contract with Utsav Events, Inc.

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